Hospitality Management

How to manage hotels & other service providing organizations such as Multiplex, Multi Speciality hospitals, Casino.

• Food Service industries & Facilities
• Organization & Responsibilities of F & B Operations
• Associated departments of Hotel Food Service
• Basics & Principles of food management
• Menu : Role, Types & Menu Planning
• Restaurant Service Equipments
• Types of food service
• Food & Beverage : Sales & Marketing
• Managing F & B HR
• Hygiene, Sanitation & Safety
• Restaurant Setup, Management & Control
• Competencies of Food Service professionals & Understanding Guest Service
• Layout of house keeping department
• Duties of house keeping department personnel
• Public area management service
• Cleaning, House keeping, & Laundry services
• Guest relations Executive, Telecommunications, Front Office Cashier
• Night Audit
• Yield management
• Quality Guest service, HR management, Interpersonal communication
• Glossary